Privacy policy

PRIVACY STATEMENT

When you visit our website www.thedressroom.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if we deem it necessary. Therefore, we recommend that you review this privacy statement regularly to be aware of these changes. This privacy statement was last modified on October 18, 2023.

Table of Contents
When does this privacy statement apply?
Who uses your data?
Whose data do we use?
How do we get your data?
What data do we use from you?
What do we use your data for?
How long do we keep your data?
Who do we share your data with?
Where do we store your data?
How secure is your data with us?
What can you ask from us?
What rules apply to this privacy statement?
What cookies do we use?
What do we do with data from minors?
Do you have a question about this privacy statement?
When does this privacy statement apply?

This privacy statement applies to all personal data that we process and to all domains related to us. This includes the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data are all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or surfing behavior. To learn more about personal data, please visit the website of the Dutch Data Protection Authority.

Who uses my data?

The Dressroom is responsible for the website www.thedressroom.nl and thus the responsible organization for the use of your personal data as described in this privacy statement. The full details are: The Dressroom Buursebrink 50 7544MS Enschede 81236050

Whose data do we use?
We process the personal data of everyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners. How do we get your data? We receive data directly from you as soon as you fill in details on our website.

 

What data do we use from you?

We use the following data: name gender home or business address delivery address email address telephone number date of birth What do we use your data for? We use your personal data only for the purpose for which we are allowed to use it:

• we have received your permission to use your personal data
• we use your data because we want to provide the best service to you as a customer, and we cannot do that without this information

How long do we keep your data?

We keep your personal data as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we keep your data according to the legal retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we keep specific data of yours, please contact us.

Who do we share your data with?

We may give your personal data to others. We only do this if: we have received your permission to use your personal data you are a customer with us

Where do we store your data?

We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

How secure is your data with us?

We have done a lot to secure your data both organizationally and technically as well as possible. We have secured our systems and various communication methods to ensure that your data does not end up in the hands of others. Your data is safe with us. We also ensure that your data is only used by people who have received permission from us. If you have questions about the specific way of securing, please contact us. When we share your data with others, they are also obliged to handle it with the same care as we do. If you notice this is not the case, let us know.

What can you ask from us?

Because we use your personal data, you have various rights. We list these rights below for you.

Right to information

We must explain to you in a comprehensible and clear manner what we do with your data and what control you have over it. Therefore, we explain in this privacy statement in detail which data we collect from you and how we handle your data.

Right to access

You can always ask us to see the data we have about you.

Right to correction

You can ask us to correct your data if it is incorrect or incomplete.

Right to object

You can object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate that you no longer wish to receive mail from us. This also applies to personalized recommendations on our website.

Right to data portability

If you are a customer with us or have given permission for the use of your data, you can ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.

Right to restriction

You can ask us to limit the use of your data. This means that in certain cases we may only store your data and not use it.

Right to be forgotten

You can ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we cannot or may not delete your data yet. For example, we have to keep some data for 7 years for the tax authorities.

Right to file a complaint

You can file a complaint about the way we handle your data. If you have a complaint, we would like to solve it for you. Please contact us for this. You can also submit your complaint to the Dutch Data Protection Authority. Of course, we hope it does not come to that, but in the extreme case, you can also go to court. In that case, it is the court in the location of The Dressroom that will handle your complaint.

How do I submit a request or complaint?

Send your request or complaint to us via info@thedressroom.nl. We will process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you no later than within 60 days. We may ask you to identify yourself. In that case, we ask for your data to ensure that you are the correct person whose personal data we have.

What rules apply to this privacy statement?

Our privacy statement must meet various conditions. You can find these conditions mainly in the General Data Protection Regulation. In addition, the general rules that apply according to Dutch law apply to our privacy statement.

What cookies do we use?

You can indicate which data we may use from you. If you have given us permission to personalize your profile based on your surfing and search behavior, we can set up our website especially for you so that its use becomes easier and more personal. We do this with the help of cookies. A cookie is a small text file that is placed on your hardware during your visit to our website. We use the following types of cookies on our website:

functional cookies, such as session and login cookies for tracking session and login information anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics non-anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics tracking cookies such as advertising cookies that are intended for displaying relevant advertisements More specifically, we use the following cookies:

• Google Analytics anonymized (analytical cookies)
• Google Analytics (analytical cookie)
• Facebook (tracking cookie)
• Google Adwords (tracking cookie)

What do we do with data from minors?
We do not specifically target minors with our website or as an organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you visit our website or webshop as a minor, we assume that you have received this permission for your visit.

Do you have a question about this privacy statement?

If you have a question about our privacy statement, please feel free to contact us by sending an email to info@thedressroom.nl. We are happy to help.